Privacy
Last updated: January 13, 2025
Privacy Officer
The protection of your personal information is supervised by Alexandre Desjardins, business owner. He can be contacted via this form.
Information We Collect
We use Umami Analytics, a privacy-focused analytics tool, to collect anonymous usage data. This includes: page views, visit duration, referral sources, country of origin, browser type, operating system, screen resolution, and device type.
No personal information is collected through our analytics. We don't use cookies and don't track visitors across websites.
Purchase Information
When you make a purchase, we collect the following information through our payment processor, Stripe: name, email address, shipping address, billing address, and product selection details.
This information is necessary to process and fulfill your order.
How We Use Your Information
We use your information to process and fulfill your orders, communicate about your order, improve our website and products, and comply with legal obligations.
Data Sharing
We share your personal information with Stripe, our payment processor, to process your payments and prevent fraud. For more information about how Stripe handles your personal data, please refer to Stripe's Privacy Policy.
Data Storage and Security
Purchase information is securely stored by Stripe, our payment processor, in accordance with payment card industry (PCI) standards. Analytics data is anonymously stored by Umami. We do not store any payment information on our servers.
Data Retention
Order information is retained for 7 years, as required by tax regulations. Anonymous analytics data is retained for 12 months.
Data Transfer
Some of your information may be processed or stored outside Quebec by our service providers: Stripe for payment processing and Umami for website analytics. These transfers are necessary to process your orders and improve our services.
Third-Party Services
We use the following third-party services: Stripe for payment processing and Umami for privacy-friendly analytics.
Your Rights
You have the right to access your personal information, request correction of your personal information, request deletion of your personal information, and withdraw your consent.
To exercise these rights regarding your Spectre account, contact us. We will respond within 30 days. For your payment information, contact Stripe directly through their Privacy Portal.
Contact Us
For any privacy-related questions, please contact us.